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May 22, 2020

Caraa Cares Updates

Introducing Caraa Cares: an initiative to get non-medical grade masks into the hands of as many people as possible. Reusable, washable, and designed for comfort, our masks are constructed out of repurposed materials from our production line–working to minimize waste and use these leftover pieces for good. Pick up a pack for yourself or a loved one, or purchase a pack to donate to relief efforts. Caraa will be matching all mask pack purchases and donations. Shipping in packs of five while supplies last.

+ Purchase A Pack

  
+ Keeping You In The Loop

We launched our Caraa Cares initiative on April 7th and the response was immediately overwhelmingly positive! Orders surpassed all of our projections, meaning we're going to be able to donate 40,000 masks (and counting!) to relief efforts.

We have been working around the clock to get you your masks as soon as possible, utilizing as many existing production materials as possible, and are expecting to be able to send them to you on or before June 1st. 

We sincerely appreciate your patience + we will continue to update you right here along the way!  
  
+ FAQ
+ When will my mask ship?
We have been working around the clock to get you your masks as soon as possible, utilizing as many existing production materials as possible, and are expecting to be able to send them to you on or before June 1st. 
 
+ When will I be charged?
Mask preorders will be charged at during checkout. If you'd like to modify or cancel a preorder prior to its specified ship date please email hello@caraasport.com. 
   
+ Can I request a color? Can I customize a mask?
Unfortunately you cannot request colors or customize masks at this time.
  
+ How many layers is the mask?
Our masks are two layers–a 100% cotton interior and a breathable water-resistant nylon exterior made out of leftover pieces from our production line. 
  
+ Can the mask be molded to my nose?  
All masks have a moldable embedded wire for your nose bridge. 
 
+ How can I wash + care for my masks?  

For a longer lifespan, we recommend hand-washing with cold water and air drying. It is also safe to machine wash warm, without bleach. Do not tumble dry. Do not place in the oven or microwave as there is plastic and metal content in this mask. 

+ What is the recommended proper use?  

Please remove this mask by holding the elastics and without touching the surface of the fabric. You should be careful not to touch their eyes, nose, and mouth and wash your hands immediately after removing this mask. Hang in a place where the outside surface will not brush against other surfaces. It is recommended that you wash your mask once after every 8 hours of prolonged exposure. 

+ Does your mask have a filter? Does it have an opening for a filter?
Our masks do not have the ability to accommodate a filter at this time.
  
+ What is the size of the masks?
The length is 7"; the height ranges from 3 ¾” when not expanded to 5 ¼” when expanded; and the elastics are 7" each.
  
+ Are the masks unisex?
Yes!
  
+ How are the masks attached?
You can fasten your mask around your ears with the built-in elastic loops.
  
+ Have other questions?
Drop us a note at hello@caraasport.com + we'll keep updating this page. 
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