This is my second Caraa purchase and once again, the quality of the product has exceeded my expectations. I wear this as tote most of the time but switch to backpack mode when walking longer distances. The backpack straps are broad and surprisingly comfortable. The bag itself is very lightweight. I fit my 13inch laptop (in a protective sleeve), some snacks, minimal toiletries and gym gear in the main compartment, with my training shoes in the shoe compartment. The bag design is really well thought out, for example, allowing the main compartment to expand into the shoe compartment when the separation is not required, the structured bottom so that the bag stands up on its own and doesn’t lose its shape even without putting your heaviest/bulkiest things in the bottom, the straps at the bottom of the bag to allow you to strap on a mat or other things in a pinch. The only improvements I would make are: a larger side pocket to fit my iPhone 7 with cover with ease and perhaps a card holder and zips that are less rigid. Otherwise, I love this bag. Quite a few people have asked me where I got it! I feel like Caraa is such a well-kept secret in my country (Singapore) that I rather keep it to myself, though!