Great Bag and Customer Service Experience
First of all, I am really happy with the customer service. After a slight hiccup with shipping, Caraa’s customer service handed the situation immediately and got the correct bag and color to us without hesitation. I am extremely happy with the bag, and I was surprised at how large it actually is once it is fully extended. Over the few weeks that I had this, it has become the catchall for my daily commute and my weekend getaways. The material is perfect for a wide range of uses (including air travel) and the leather feels high end and durable. Although the bag looks like a designer bag, it is very durable and functional because of the million pockets and the interchangeable straps. This will be a beautiful workhorse that hopefully lasts a long time and enjoys many trips. Thanks again to Caraa’s customer service for handling our situation!