Love my tote!
This bag is great and I really love it. Holds a lot of stuff, I love the key ring loop and the separate shoe bag insert. I gave 4 stars instead of 5 because I wish there was a way to attach one of the padded backpack straps to the two top corners of the bag so that you could use the large strap over your shoulder. Also when carrying it as a backpack there’s no way to tether down the two handles so sometimes they can whack you in the head if you lean forward.