Love this bag!
The backpack is exactly as pictured. I chose the black medium with leather trim and gun metal hardware. I was so happy they offered another option than the gold hardware and the gun metal is beautiful. The bag is a little heavier than I expected but I used it right away and got familiar with the weight quickly. The bag is a little pricey but very substantial and I got a discount as a new customer. Also, there was no shipping cost, so I'm happy with the cost/value balance. Lots of zippers and compartments to help organize. I love this bag and am very happy with the purchase. Lastly the customer service was very friendly and responsive. I was anxious for the bag since I was going on a trip. The customer service rep was friendly and helpful in getting it shipped and keeping me updated.
We are so happy that you love it Brenda!