CARAA INSIDER FAQ
HOW TO JOIN
You can join the Caraa Insider rewards program by clicking the “Caraa Insider” widget on the bottom left corner of our website.
Already have an account? Simply log in + your points will be retroactively applied. Please allow through August 14 for points to be applied.
Don’t have an account but are an existing customer? Create an account with the email address you’ve used to order prior. Your order history and account information will retroactively populate. Please allow through August 14 for points to be applied.
All points are lifetime spend and do not expire. Your lifetime spend is the total amount of money you've spent with us, minus any discounts or refunds. You're always building towards your new tier – it's that simple.
When you refer a friend, if they complete a purchase using your referral code you will then receive a referral credit within your account. You will not receive credits for any referrals that do not end in purchase or are not redeemed with your unique code.
MYSTERY BONUSES + GIFTS
We're not one to spoil a surprise. While we won't tell you exactly what they are, they'll change regularly and might be a freebie, discount, or a little something special just for you.
All past, un-returned purchases with us will automatically count towards your Insider status upon sign up. However, if you have made purchases using more than one email address in the past, we're currently unable to merge them and recommend using only one account for all purchases.